Designing our work experience

Great service is delivered by happy employees. Great work is produced by motivated, empowered, and engaged people. So how do we create better work environments? Better processes? Better management? Better leadership? Better people? Can these be designed? This site charts emerging and best practices of people who are acknowledging and tackling these problems.

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Does having it too good hamper innovation? So thinks Nick Bilton in an opinion piece blaming comfort on the lack of mobile innovation at Facebook and Google

I have a theory on why they both have been slow to capitalise on the shift to mobile.

It's that working at these companies is like going to work on an all-inclusive cruise ship. The analogy is apt in terms of the luxury — and the isolation.

via smh.com.au