Designing our work experience

Great service is delivered by happy employees. Great work is produced by motivated, empowered, and engaged people. So how do we create better work environments? Better processes? Better management? Better leadership? Better people? Can these be designed? This site charts emerging and best practices of people who are acknowledging and tackling these problems.

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I've just stumbled upon this framework for management from a summer reading list on SMH.

This page has a cute little tool for you to identify what type of team you are in. Nice teaser on the book, now on the reading list.