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Designing our work experience

Great service is delivered by happy employees. Great work is produced by motivated, empowered, and engaged people. So how do we create better work environments? Better processes? Better management? Better leadership? Better people? Can these be designed? This site charts emerging and best practices of people who are acknowledging and tackling these problems.

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  • productivity 20
  • management 11
  • engagement 10
  • work environment 9
  • culture 9
  • collaboration 9
  • HR 8
  • office design 8
  • innovation 8
  • health 8
  • motivation 6
  • people 6
  • sitting 5
  • brainstorming 5
  • leadership 5
  • tools 4
  • over-connected 4
  • workplace 4
  • rewards 4
  • recruitment 4
  • work-life balance 4
  • training 3
  • email 3
  • behaviour 3
  • google 3
  • performance management 3
  • loyalty 3
  • service design 2
  • NPS 2
  • meetings 2
  • strategy 2
  • sustainability 2
  • simplicity 2
  • goals 2
  • always-connected 2
  • implementation 2
  • software 2
  • groupwork 2
  • communication 2
  • workshops & facilitation 2
  • measurement 2
  • off-site 2
  • teamwork 2
  • social media 1
  • change management 1
  • reading list 1
  • multitasking 1
  • Expectancy theory 1
  • retention 1
  • trade-offs 1
  • tournament theory 1
  • competition 1
  • delivery 1
  • iteration 1
  • usability 1
  • legislation 1
  • language 1
  • architecture 1
  • prototyping 1
  • Bob Sutton 1
  • stack ranking 1
  • gender issues 1
  • effectiveness 1
  • enterprise engagement 1
  • archetypes 1
  • design thinking 1
  • ageing 1
  • objectives 1
  • community 1
  • accountabilty 1
  • presenting 1
  • cooperation 1
  • quotes 1
  • About

  • Sites I Like

    • Bob Sutton's Work Matters
    • InnovationManagement | Original content for innovation practitioners.
    • Service Design Tools
    • Tips :: The 99 Percent :: Behance Network
    • Lifehacker